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consumer protection Archives

State lawmakers take a stand against coronavirus scammers

It seems that this coronavirus crisis has brought out the worse in some people. This is what prompted California's Attorney General (AG) to file suit against some face mask distributors in the past few days. In his filing, he alleged that these individuals are preying upon the vulnerabilities of unsuspecting consumers by charging excessive prices for medical supplies like these. Laws that prohibit price gauging exist in California and here in West Virginia.

2 students teach West Virginia lawmakers about vaping dangers

The West Virginia Department of Health and Human Resources (DHHR) recently reported that the number of high schoolers who vape in the state has increased by 150% over the past three years. This announcement comes at a time when government officials are busy investigating the health dangers associated with vaping or e-cigarette devices.

Hold parties accountable for engaging in deceptive advertising

The U.S. Federal Trade Commission (FTC) has a certain standard that they refer to as "Truth in Advertising" that all marketing campaigns must adhere to. It doesn't matter what format marketing efforts come in either. Federal law requires all advertising efforts to be truthful and never deceptive.

West Virginia's attorney general warns of a Social Security scam

West Virginia's attorney general (AG) issued a public warning to state residents to be on the lookout for the latest Social Security (SS) scam earlier this week. He pointed out that many individuals have been receiving calls from individuals purporting to be calling from the attorney general's office in recent weeks. The caller requests the target individual's Social Security number (SSN) once they get them on the phone.

What unlawful activities constitute auto dealer fraud?

If you think back to how car salespeople are depicted on television, they're often described as dirty, sleazy and other negative terms. Thankfully, these words don't describe all individuals who sell cars for a living. There are some unprofessional, unethical and illegal behaviors that some car salespeople have historically engaged in that have painted them in a bad light though.

Get help if you've been injured by something that you've bought!

It's that time of year again where it seems like there's an overwhelming number of interesting products that are being released on the market at some intriguing introductory prices. Many of these items are spoken highly of in the media because they're new to the market and offer innovative ways of doing things. If there's one downside to new products being made available to consumers all at once though, it's that it's hard to know whether they'll perform as intended and if they're safe.

Dealing with a recalled product

No one in Charleston wants to hear that a product that they have purchased has been recalled (much less one that they have actually been using). Panic may set in if one discovers that they have been using a recalled product (which is indeed reasonably possible, as the U.S. Consumer Product Safety Commission reports that 410 products were recalled as recently as 2015). This comes from the fear that a product is only recalled if it is proven to be dangerous. Yet that is not always the case. Oftentimes, a product can be recalled even if it only presents the potential for causing harm, and even then, such harm may not come through standard use.

Are warranties and service contracts the same thing?

When you purchase certain products in Charleston, the expectation often is that the maintenance of that product is covered under a warranty. In many cases, you may indeed be right. What may seem to confusing to you, however, is to see a company that offers products supposedly covered by warranties than also offer service contracts. Are extended services not covered under warranty? If so, what is the need, then, for a service contract? Or are service contracts and warranties essentially the same thing? 

Is it a pyramid scheme?

Like many in Charleston, there has likely been a time when you were contacted by a friend or associate about a product they are selling in conjunction with the opportunity for you to join them in selling it. You might immediately group all such pitches into the category of “pyramid schemes.” Yet to identify any business opportunity into such a broad category is to overlook the distinguishing elements between actual pyramid schemes and multi-level marketing campaigns. Pyramid schemes are illegal, while multi-level marketing campaigns are completely legitimate. 

Are life coaches scamming consumers?

Life coaches claim to have valuable inner wisdom, which they are willing to share with consumers when the price is right. While some life coaches actually help the people they work with by offering unique insight, others are only in it to make a profit. Determining which is which can be confusing for many people, especially when they're experiencing a stressful situation and are in need of assistance. If you're thinking about working with a life coach, Forbes recommends keeping the following points in mind. 

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The Grubb Law Group

The Grubb Law Group
1114 Kanawha Boulevard East
Charleston, WV 25301

Toll Free: 866-851-9292
Phone: 304-982-7755
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